I didn't like that I had to pay a lot more for a room at their partners because they messed up my booking. I think they should've covered this cost since it was their mistake. Also, the room at their partners had bed bugs. But on the bright side, I enjoyed the yoga classes and vegan food.
1) The reception staff kept giving us the wrong information.
1) We asked for the yoga instructor on 29.03.2017 (Wed) morning to teach again on 30.03.2017 (Thurs) because we really like him. The staff said no because a lady yoga instructor from Australia was scheduled for Thursday. However, the lady didn't show up and a different guy ended up teaching.
2) The staff told us the foot massage was 1 hour, but it was only 15 mins, throwing off our schedule. He promised to book us a body and foot massage for 1pm, but it was delayed until 2pm instead.
Criteria for a good experience at the retreat:
1) A clean room and surroundings
2) Friendly staff
3) Delicious and fresh food and drinks
4) Great massages
5) An excellent yoga instructor
1) The staff at the reception desk kept giving us wrong information.
1) We asked for the yoga instructor to teach on Thursday because we really liked him, but the staff said no because there would be a different instructor. However, the lady instructor didn't show up and a different guy taught instead.
2) The staff told us the foot massage would be an hour, but it was only 15 minutes, throwing off our schedule. He said our massage would be at 1pm, but it was actually rescheduled for 2pm.
Regarding the room and surroundings, cleanliness was top-notch. The staff were very friendly, and the food and drinks were delicious and fresh. The massages were great, and the yoga instructor was really good.
I didn't like that I had to pay a lot more for a room at their partners because they messed up my booking. I think they should've covered this cost since it was their mistake. Also, the room at their partners had bed bugs. But on the bright side, I enjoyed the yoga classes and vegan food.
1) The reception staff kept giving us the wrong information.
1) We asked for the yoga instructor on 29.03.2017 (Wed) morning to teach again on 30.03.2017 (Thurs) because we really like him. The staff said no because a lady yoga instructor from Australia was scheduled for Thursday. However, the lady didn't show up and a different guy ended up teaching.
2) The staff told us the foot massage was 1 hour, but it was only 15 mins, throwing off our schedule. He promised to book us a body and foot massage for 1pm, but it was delayed until 2pm instead.
Criteria for a good experience at the retreat:
1) A clean room and surroundings
2) Friendly staff
3) Delicious and fresh food and drinks
4) Great massages
5) An excellent yoga instructor
I loved the yoga sessions at home! They were some of the most amazing yoga experiences I've ever had.
1) The staff at the reception desk kept giving us wrong information.
1) We asked for the yoga instructor to teach on Thursday because we really liked him, but the staff said no because there would be a different instructor. However, the lady instructor didn't show up and a different guy taught instead.
2) The staff told us the foot massage would be an hour, but it was only 15 minutes, throwing off our schedule. He said our massage would be at 1pm, but it was actually rescheduled for 2pm.
Regarding the room and surroundings, cleanliness was top-notch. The staff were very friendly, and the food and drinks were delicious and fresh. The massages were great, and the yoga instructor was really good.
I had to go home after the yoga session, but it was the most amazing yoga experience I've ever had.